This privacy policy describes information processing associated with Vantelo VPN's Android connection service and support communications.
How connection information is used
After you authorize the VPN, Vantelo VPN uses Android's VpnService to provide the connection. Operating the VPN involves processing network traffic, IP addresses, and connection state to set up the connection, route traffic, and keep the connection working.
When you ask for help
Support communications contain the information you choose to share. That information is used to review your question, provide a response, and help resolve the reported problem. Limit your message to relevant details; do not include passwords or unnecessary sensitive information.
Handling by other parties
Providers supporting the service's infrastructure may process relevant information to deliver the VPN or assist with support. Information may be disclosed when disclosure is required by applicable law or a legally binding request.
Keeping and safeguarding information
Retention depends on the processing purpose, the needs of operating the service, and legal obligations that apply. Reasonable safeguards help protect information during its handling. These measures do not provide an absolute guarantee against every security risk.
Managing your use and privacy
You may stop a VPN connection and revoke its authorization in Android settings. Direct privacy questions and requests about your information to the developer contact details shown in Vantelo VPN's app store listing. Applicable law governs how such requests are addressed. Depending on applicable law, requests may include access, correction, deletion, or objection to specific processing.
Revisions to this page
Policy changes will appear here with a revised effective date. Check this page periodically for the current explanation of information handling. Additional notice will be provided where required by applicable law.